Customer of the Week: Craig's Automotive

This is the first entry in a weekly series about the businesses itK builds for. Not case studies — just a look at who they are and what they do.

Craig's Automotive, Amarillo

Craig's is a full-service independent shop in Amarillo. Their own line for it is “Doing it right. No shortcuts, no compromises” — and the service list backs it up: engine and drivetrain diagnostics and rebuilds, brake systems, electrical and ADAS calibration, fleet maintenance programs, certified EV and hybrid work, and diesel performance. Every repair carries a 12-month / 12,000-mile warranty.

The ADAS and EV/hybrid side is worth pausing on. Those are the two areas where the independent shops either invest in the equipment and the training or quietly stop taking the work. Craig's took the first road.

Why they show up in our release notes

Craig's is the shop LogMyRepair gets built against. When a work order is awkward to write up at the counter, when a stack of paper invoices needs to become a ledger entry, when the scanner produces six near-identical images of the same receipt — we find out because it happened on a real Tuesday at a real shop, not because someone imagined it in a spec. A good share of what has shipped in the last few months started as a note from their front counter.

That is the trade we are grateful for. They get software built around how the work actually runs; we get told the truth about it.

Find them

Craig's Automotive — Amarillo, Texas. (806) 418-6169 · craigsautomotiveamarillo.com · Facebook