Technology should work for you, not against you. The IT & Systems division of KennethJackson.Tech provides comprehensive technical support, systems administration, and infrastructure management for individuals, small businesses, and creative professionals in Amarillo and beyond. From hands-on computer repair to cloud infrastructure and server administration, I deliver reliable solutions built on decades of experience across enterprise and creative computing environments.
Systems Administration
Professional systems administration covering macOS, iOS, Linux servers, web infrastructure, and cloud platforms. I manage the full stack — from operating system configuration and security hardening to web server optimization and cloud resource provisioning on Google Cloud Platform. Whether you need ongoing server maintenance, WordPress hosting management, or a complete infrastructure buildout, I provide the systematic approach and documentation that keeps everything running smoothly.
Services include macOS and iOS device support, Linux server administration (Ubuntu, Debian, CentOS), WordPress and CMS management, cloud infrastructure on Google Cloud, shell scripting and automation, and specialized support for creative production software including Ableton Live, Logic Pro, Bitwig, and Final Cut Pro.
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Technical Support
Hands-on IT support for the problems that need solving now. Computer setup and troubleshooting, network design and optimization, virus removal, hardware upgrades, data backup and recovery, operating system installations, and system migrations — I handle the full range of technical support needs for Windows, macOS, and Linux systems. When something breaks, I diagnose the root cause rather than just treating symptoms, and I explain what happened in plain language so you understand your technology better.
My background managing the technical infrastructure for The Woodshed studio — including networked audio/video systems, streaming servers, and multi-computer production environments — means I bring experience with complex setups where reliability is essential. Whether you need a quick fix or a complete system overhaul, I provide personalized service with clear communication and follow-through.
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The Advantage
Most IT providers specialize in one environment — they’re either a Windows shop or a Mac shop, either a web host or a hardware repair service. My practice spans all of it. I’ve managed banking systems infrastructure, built and maintained creative production environments, administered Linux servers, developed and deployed web applications, and configured everything from home Wi-Fi networks to cloud-based streaming pipelines. That breadth means I can see how all the pieces of your technology ecosystem fit together and optimize the whole picture, not just individual components.
For creative professionals, this is especially valuable. I understand that your MacBook isn’t just a computer — it’s a production tool running Ableton Live, connected to audio interfaces, synced with cloud storage, and feeding a live stream. When something goes wrong in that chain, you need someone who understands the entire workflow, not just the operating system.
Work With Me
Whether you need ongoing IT support, help with a specific technical project, a complete infrastructure assessment, or just someone to untangle the mess your technology has become — let’s talk.
📞 (806) 374-2323