KennethJackson.Tech

Creative Technology & Digital Production in Amarillo, Texas

Privacy Policy

Effective Date: February 18, 2026
Last Updated: February 18, 2026

Introduction

KennethJackson.Tech (“we,” “us,” or “our”) operates the website https://kennethjackson.tech and provides software development, audio/video production, IT services, and related creative technology services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, services, and client portal.

We are committed to protecting your privacy and handling your data transparently and securely. This policy complies with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) where applicable.

Contact Information

Business Name: KennethJackson.Tech
Location: Amarillo, Texas, United States
Website: https://kennethjackson.tech
Privacy Inquiries: Contact Form

For privacy-related questions or to exercise your data rights, please contact us through our website contact form.

Information We Collect

Information You Provide Directly

Contact Forms: Name, email address, phone number, project details, and any information you include in your message.

Account Registration: Email address, password, name, billing address, and account preferences when you create an account for our shop or services.

Client Portal: Business information, project details, communications, uploaded files, and any information shared through Jetpack CRM.

Purchase Information: Billing address, payment information (processed by third parties), order history, and transaction details.

Service Delivery: Technical access credentials (when authorized), system information for IT support, project files, audio/video recordings, and any materials provided for development or production work.

Comments and Interactions: Name, email, website URL, and comment content when you engage with blog posts or other site content.

Information Collected Automatically

Usage Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring URLs.

Cookies and Tracking: We use cookies to maintain login sessions, remember preferences, analyze site traffic, and improve user experience. See “Cookies” section below for details.

Server Logs: Our hosting infrastructure (Google Compute Engine) automatically logs access requests, including IP addresses and request timestamps for security and performance monitoring.

How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: Providing software development, production services, IT support, and fulfilling your service requests
  • Communication: Responding to inquiries, sending project updates, sharing invoices, and providing customer support
  • Account Management: Creating and maintaining your account, processing orders, and managing subscriptions
  • Payment Processing: Processing transactions through WooCommerce, PayPal, Venmo, Cash App, and other payment processors
  • Project Management: Storing project files, tracking deliverables, and maintaining project communications through our client portal
  • Website Improvement: Analyzing usage patterns, improving site functionality, and enhancing user experience
  • Security: Protecting against fraud, unauthorized access, and ensuring system security
  • Legal Compliance: Meeting legal obligations, enforcing agreements, and protecting our rights
  • Marketing: Sending newsletters and promotional content (with your consent, and you may opt out at any time)

Legal Basis for Processing (GDPR)

For users in jurisdictions requiring explicit legal basis, we process your data based on:

  • Contract Performance: Processing necessary to deliver services you’ve requested
  • Legitimate Interests: Improving our services, security, and business operations
  • Consent: When you’ve provided explicit consent for marketing or other optional processing
  • Legal Obligations: Compliance with applicable laws and regulations

Third-Party Services and Data Sharing

We work with trusted third-party services to operate our business. These parties may access your data only to perform services on our behalf and are obligated to protect your information.

Service Providers We Use

Hosting and Infrastructure:

WordPress Platform:

E-Commerce and Payments:

Communication and Media:

  • YouTube (video embedding) – Privacy Policy
  • Email service providers (for notifications and marketing)

We do not sell your personal information to third parties.

When We May Disclose Information

  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, property, safety, or that of our users
  • With Consent: When you’ve authorized disclosure

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze site usage.

Types of Cookies We Use

Essential Cookies: Required for site functionality, including login sessions and security features. These cookies persist for the duration of your session or up to two weeks if you select “Remember Me.”

Preference Cookies: Remember your settings and choices, such as language preferences and display options. These cookies last up to one year.

Analytics Cookies: Help us understand how visitors use our site to improve functionality and content. We may use WordPress analytics tools and other services.

Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.

Most browsers allow you to control cookies through settings. However, disabling cookies may limit site functionality.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Specific Retention Periods

  • Account Information: Retained while your account is active, plus 90 days after closure for business records
  • Project Files: Active project files retained for duration of engagement plus 2 years; client responsible for obtaining copies before deletion
  • Transaction Records: Retained for 7 years to comply with tax and business record requirements
  • Communications: Client portal messages and email correspondence retained for 3 years
  • Comments: Retained indefinitely to maintain conversation context unless deletion is requested
  • Analytics Data: Aggregated usage data retained for 26 months
  • Server Logs: Retained for 90 days for security and troubleshooting purposes

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure with regular security updates
  • Password protection and access controls
  • Regular security monitoring and vulnerability assessments
  • Secure backup procedures for client project files

However, no internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

You have rights regarding your personal information:

All Users

  • Access: Request a copy of the personal data we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (subject to legal retention requirements)
  • Objection: Object to certain types of data processing
  • Portability: Receive your data in a portable format
  • Withdraw Consent: Opt out of marketing communications or revoke previously given consent

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

How to Exercise Your Rights

To exercise any of these rights, please contact us through our contact form. We will respond to your request within 30 days. You may need to verify your identity before we can process certain requests.

For account-related information, you can also access and modify your data by logging into your account or the client portal.

Embedded Content and External Links

Our website may include embedded content from other platforms (videos, images, social media posts) and links to external websites. Embedded content from other sites behaves as if you visited that site directly, and those sites may collect data about you, use cookies, and monitor your interaction.

We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

Client Project Files and Production Materials

When you engage our services, we may handle sensitive project files, source code, creative assets, audio/video recordings, and other proprietary materials.

  • Confidentiality: We treat all client project files as confidential unless otherwise agreed
  • Access: Only authorized personnel access project files on a need-to-know basis
  • Storage: Files are stored on secure servers and backed up regularly during active projects
  • Retention: Project files are retained for 2 years after project completion; clients should maintain their own copies
  • Portfolio Use: We may request permission to showcase completed work in our portfolio; we never share confidential materials without explicit written consent

Technical Support Access

When providing IT services and technical support, we may require temporary access to your systems, accounts, or credentials. This access is:

  • Used solely for authorized support purposes
  • Limited to the minimum access necessary
  • Logged for security and quality assurance
  • Terminated immediately after work completion
  • Subject to professional confidentiality obligations

We recommend changing any shared passwords after support sessions are complete.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will:

  • Investigate the breach immediately
  • Take steps to contain and remediate the breach
  • Notify affected users within 72 hours when feasible
  • Provide information about the breach, affected data, and recommended protective actions
  • Notify relevant authorities as required by law

International Data Transfers

Our servers are located in the United States. If you access our services from outside the United States, your information will be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on this page with a new “Last Updated” date
  • Sending an email notification to registered users for significant changes
  • Displaying a prominent notice on our website

We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Marketing Communications

With your consent, we may send you newsletters, product updates, and promotional content. You can opt out at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Updating your preferences in your account settings
  • Contacting us directly to request removal from marketing lists

Opting out of marketing communications will not affect transactional emails related to your services, purchases, or account.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to privacy inquiries within 30 days.

This Privacy Policy is effective as of the date listed above and applies to all information collected by KennethJackson.Tech through our website and services.

How Can I Help?

Whether you need an iOS app developed, live audio/video production for your event, custom audio plugins, WordPress development, IT support, or just want to talk about modular synthesis and creative technology, I’m here to help bring your vision to life.

Contact