• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

KennethJackson.Tech

Audio & Video Production in Amarillo, Texas

  • Home
  • Production
    • Mobile Studio Gear List
    • Mixer Routing
    • Fee Guidelines
    • Cartage Services
  • Shop
  • Events
  • Galleries
  • Blog
  • About
  • Contact
  • Account
    • Cart
    • Payments
You are here: Home / Facebook / Consumers Say Company’s that Use Social Media More Trustworthy

Consumers Say Company’s that Use Social Media More Trustworthy

August 13, 2010 by Kenneth Jackson Leave a Comment

A recent survey says that over 75% of consumers say companies that use social media sites like Twitter and Facebook are more worthy of their trust than companies who don’t. The same survey found that the majority of respondents use the internet to research companies and products before making purchasing decisions.

More and more, tech savvy consumers are using social media to publicly complain when a displeased with a company. Too often this just results in a lot of bad publicity for the company if they are not quick to respond. For example, a local towing company found themselves the target of a negative news article when a disgruntled customer took to Facebook to create a group page for people who wanted to complain about the companies practices. Within a few hours the page already had hundreds of “fans”, just on word of mouth from the page’s admin and his friends, making it sweet bait for the local news media to provide even more bad publicity for the company, which then lead to a criminal investigation of the companies practices.

By contrast, another tech savvy customer recently used her phone to tweet about a rude employee at a live nation event. Live nation then used the opportunity to reach out to the customer and help her with her issue, resulting in some very positive publicity for themselves.

The days when a simple tweet can make or break an company’s reputation for millions of consumers are here, and business better take notice.

Consumers say: “In tweets we trust” (Reuters)

As always Connections is happy to answer questions and assist you in any way we can to get your e-business up and running over the competition. Contact us at service@ConnectionsIS.com.


Share this:

  • Share
  • Click to share on Facebook (Opens in new window)
  • Click to share on Twitter (Opens in new window)
  • Click to print (Opens in new window)
  • Click to email a link to a friend (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Pinterest (Opens in new window)
  • Click to share on Pocket (Opens in new window)
  • Click to share on Reddit (Opens in new window)
  • Click to share on Skype (Opens in new window)
  • Click to share on Telegram (Opens in new window)
  • Click to share on Tumblr (Opens in new window)
  • Click to share on WhatsApp (Opens in new window)

Filed Under: Facebook, Twitter Tagged With: Amarillo, Facebook, Texas, Twitter

Leave a Reply Cancel reply

  • Facebook
  • GitHub
  • Twitter
  • YouTube

Kenneth Jackson

(806) 374-2323
Please leave a voice or text message.

Contact Kenneth

Upcoming Shows

  • Jim Laughlin Quartet

    July 7, 2022  7:00 pm - 9:00 pm
    Wellington Square, 1619 S Kentucky St, Amarillo, TX 79109, USA

    See more details

  • Danny Freeze & Dr. T - Starlight Canyon Bed and Breakfast - Songwriters in the Canyon

    July 13, 2022  7:00 pm - 9:00 pm
    Starlight Canyon, 100 Brentwood Rd, Amarillo, TX 79118, USA

    More information is available at HilaryMarieOfficial.com

    See more details

  • Band Director's Big Band

    July 15, 2022  7:00 pm - 9:00 pm
    Wellington Square, 1619 S Kentucky St, Amarillo, TX 79109, USA

    See more details

  • Brody Blue & Cameron Heard - Starlight Canyon Bed and Breakfast - Songwriters in the Canyon

    July 20, 2022  7:00 pm - 9:00 pm
    Starlight Canyon, 100 Brentwood Rd, Amarillo, TX 79118, USA

    More information is available at HilaryMarieOfficial.com

    See more details

  • Polk Street Jazz

    July 21, 2022  7:00 pm - 9:00 pm
    Wellington Square, 1619 S Kentucky St, Amarillo, TX 79109, USA

    See more details

  • Matt Lemburg & Ben Cargo - Starlight Canyon Bed and Breakfast - Songwriters in the Canyon

    July 27, 2022  7:00 pm - 9:00 pm
    Starlight Canyon, 100 Brentwood Rd, Amarillo, TX 79118, USA

    More information is available at HilaryMarieOfficial.com

    See more details

  • Esquire Jazz Band

    July 28, 2022  7:00 pm - 9:00 pm
    Wellington Square, 1619 S Kentucky St, Amarillo, TX 79109, USA

    See more details

Product categories

  • Musical Instruments
  • Pro Audio
  • Services
  • Electronic Components

Recent Posts

  • Kayla Richardson – Songwriters in the Canyon – Full Show – June 22, 2022 June 28, 2022
  • Micah Bynum – Songwriters in the Canyon – June 15, 2022 – Full Show June 21, 2022
  • Keitha Jones – Songwriters in the Canyon – June 15, 2022 – Full Show June 20, 2022
  • Emily George – Songwriters in the Canyon – June 1, 2022 – Full Show June 7, 2022
  • Ty Van Valkenburg – Songwriters in the Canyon – June 1, 2022 – Full Show June 7, 2022
  • Facebook
  • Twitter
  • YouTube
  • GitHub
  • Discord
  • Contact Us
  • Payments
  • Advertisements
  • Privacy Policy
  • Terms of Service
  • Terms and Conditions
  • Connections.Digital – IT Services
  • 66 Jamz – Amarillo Musicians Video
  • WPplaces – Managed WordPress
  • AmaKit – Swift Developer Group

Copyright © Kenneth Jackson

Designed by Kenneth Jackson in Amarillo, Texas

Powered by WPplaces